Assessment Blog | RM

Examiner training reimagined

Written by Gwyneth Toolan | Jul 1, 2025 9:57:59 AM

We’re excited to announce a big step forward in how we deliver examiner training - one that reflects our commitment to digital adoption, sustainability, and delivering an outstanding learner experience.

Each year, over 21 million exam papers are marked.  Training is vital to ensure markers are supported to mark consistently and fairly - after all - that's what we stand for.  This year, we're pioneering a brand-new digital training approach, based on four key principles: 

  • Learnability
  • Repeatability
  • Maintainability & consistency
  • User accessibility

Our mission and purpose are clear, and we have embedded new ways of working as we go forward.

Our first major milestone

We’ve recently successfully delivered our first fully digital examiner training package for RM Assessor, our own digital e-marking platform - used by exam boards and professional bodies globally to allow examiners to mark exam scripts online, securely and from anywhere - and the results are fantastic!

Last week, 500 examiners in South Africa completed the new training… and we didn’t need a single air mile to make it happen!  It was all delivered seamlessly from our UK offices, thanks to brilliant teamwork with colleagues in the Training and ASD teams - a special shout out to Marc Young, Sydney Tarrant and Janice Wright!

What the new training looks like

Step 1: E-learning course (a must-complete before attending the demo)

Step 2: Live broadcast demo with interactive Q&A (weekday UK time)

Step 3: Post-session training pack (recorded demo, screenshots, videos, and helpful reference materials)

And the feedback speaks for itself

⭐ Average Rating: 9.3/10 from 300 examiners who reviewed the e-learning module!

Here's what some of them had to say:

What's next?

📰The great news: this training package is now available for use!

It’s suitable for both:

  • New examiner training
  • Refresher training for returning examiners

We’ve designed the content using generic language where possible, but it’s fully adaptable for individual customer needs. By November, we’ll also have Team Leader and Principal Examiner training packages ready. 

A huge thank you to everyone involved in making this happen – this is a brilliant example of innovation, teamwork, and delivering value in new and better ways.

Want to know what this could look like for your organisation?

Let's talk.

Whether you're looking to scale exam access, improve candidate experience, or modernise your model end-to-end - we're here to help.