What the best finance awarding organisations are doing differently — and what we’ve learned from them

Lessons from supporting ACCA, ICAEW and ICAN at scale

When we talk to assessment leaders across the finance sector — especially in the APAC region — one question comes up time and again:

"How are other organisations handling this?"

This usually isn't about going digital. That's largely done. It's about what comes next: growth, resilience, and trust — all under pressure.

The good news? You don't have to guess. We've worked with some of the most respected finance awarding bodies in the world — and there's a clear pattern in how they approach modernisation.

1. They've moved beyond 'digital exams' — and redesigned the model

The strongest organisations don't just digitise their old processes. They rethink how assessment fits into their broader strategic goals.

• ACCA scaled exam delivery across 100+ countries — with both test-centre and remote proctoring options built in
• ICAN moved from paper to fully digital in just six months, while improving integrity safeguards
• ICAEW enhanced their exam experience without compromising rigour or adding operational risk

They didn't just shift platforms. They restructured how exams are created, delivered and secured — and aligned those processes with growth, quality, and candidate trust.

2. They treat AI as an enabler — not a shortcut

Everyone's talking about AI. But in high-stakes professional assessment, how it's used makes all the difference. The best in finance are using AI to:

• Flag potential malpractice with forensic data and behaviour patterns
• Assist human markers to improve speed and consistency
• Reduce unconscious bias while retaining expert judgment
• Accelerate feedback loops and shorten results timelines

What they don't do is hand over control. AI is there to enhance trust — not replace it.

3. They prioritise the candidate experience — because it drives credibility

The candidate journey now starts well before the exam — and continues after the results.

Familiarisation tools and mock tests help reduce stress

Seamless scheduling and communication build confidence

Clear integrity policies and tech-supported fairness preserve public trust

This matters especially in APAC, where professional qualifications are often a stepping stone to career mobility. A smooth, secure, respectful exam experience reflects directly on your brand.

4. They embrace regional complexity — and plan for it

From language requirements and local hosting policies to varied exam formats and rollout timelines, the best organisations know there's no one-size-fits-all.

That's why we support teams with:

• Local implementation and onboarding support across Australia, Singapore and India
• Regional exam models, test centre options, and hybrid delivery methods
• Multilingual rollout, accessibility compliance, and flexible scheduling tools

You can't scale confidently in APAC without deep regional knowledge — and that's exactly what we've built.

5. They choose the right kind of partner — not just the right platform

What sets leaders like ACCA and ICAEW apart isn't just their systems — it's how they work with partners.

These organisations didn't just buy a product. They worked with us to:

• Shape the roadmap
• Build resilience into every exam season
• Stay ahead of emerging integrity threats
• Refine and improve — year after year

We bring the global experience, regional insight, and technical foundation. But what makes it work is the partnership — not just the platform.

Want to know what this could look like for your organisation

Let's talk.

Whether you're looking to scale exam access, improve candidate experience, or modernise your model end-to-end — we're here to help.

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